Privacy Policy
At Brothers, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
- Personal Identification: Name, email address, phone number, billing and installation address when you book a service.
- Usage Data: Information on how you access and use our website (e.g., IP address, browser type, pages visited).
- Cookies & Tracking: Cookies and similar technologies to improve functionality and analytics.
2. How We Use Your Information
- To provide, operate, and maintain our services and website.
- To process bookings, send confirmations, reminders, and updates.
- To respond to your inquiries and customer support requests.
- To send marketing communications, if you have opted in.
- To analyze usage and improve our offerings and user experience.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Third-party service providers (e.g., Supabase, email service) who assist in operating our website and services.
- Contractors and installers, solely as needed to fulfill your booking.
- Legal authorities when required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience, enable website functionality, and gather usage statistics. You can set your browser to refuse cookies, but some features may not work properly.
5. Data Security
We implement reasonable security measures to protect your personal data. However, no internet transmission is 100% secure. Use caution when sharing sensitive information online.
6. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have information on a child, please contact us to have it removed.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top will indicate the latest revision. Continued use of our site signifies your acceptance of any changes.
8. Contact Us
For questions or concerns about this policy, contact us atinfo@callbrothers.ca.